Dutch society is simultaneously aging rapidly and getting more ethnically and culturally diverse. This calls for more diverse approaches to healthcare as well. It is well known that women and people with less education use relatively more urgent and longterm care. Now that migrant populations and LHBTQI populations are getting older as well, the care for these aging populations will need to become more sensitive to cultural and sexual diversity.
Healthcare organizations indicated that they have a growing need for insight and expertise on how to deal with the many aspects of diversity in relation to their clients, as well as their employees. Municipalities and healthcare organizations are developing various intervention methods and projects on how to deal with their increasingly diverse client population.
Earlier research has shown how these initiatives have used several divergent definitions of ‘sensitivity to diversity’. These are often ad-hoc and temporary, and were focused primarily on cognitive aspects. Very little attention seems to have been paid to the execution, design and skills of, for and by the care professionals themselves. Moreover, the expectations of professionals and healthcare organizations often don’t coincide with those of their clients and their loved ones. This Expertise Lab will bring together researchers, policy makers, social partners as well as healthcare professionals and their clients, to bring (academic) theory and daily practice closer together and to shape collective and sustainable ‘diversity sensitive care’ and related professional protocols.